Polycom configuration file generator tool

That should do it! The log file contains a lot of debugging information that Polycom can use to figure out what is going on, or every once in awhile you will luck out and see if the phone is having a tough time finding the certificate server, time server, etc. Here you can see some info about the phone trying to pull the certificate from the lync provisioning service.readlog.exe ' system.clg1' ' system.txt' Create a CSV file with at least the following information in it: Extension, Mac address, User first name, User last name Run polypy configure to setup the polypy app.Execute the following command to covert the clg file to text.If you are the original author of this file and do not wish for it to be distributed, please let me know and I will remove the link. Note: I scanned the version of readfile John provided in the comments below with and uploaded it to my site so we don't have to worry about the free upload sites expiring the download.Please thank John from my comments below for providing another copy.

Please thank user NeedsCoffee over on the technet forum for providing this! 🙂.

Download a copy of readlog.zip (contains readlog.exe).

Copy the clg* files from the phone over to your desktop.

Navigate to ftp:// where the x's is the IP address of the phone.

• Press the middle button on the phone, select System Information, and you should see the IP address. Each phone has a customised configuration file named SEP.cnf.xml created by CUCM and uploaded to TFTP when the administrator creates or modifies. XML Configuration File Generator: XML Configuration File Generator is a new tool from Grandstream to help users generate XML configuration files for batch device provisioning.

Additionally, if you have figured out how to pull the files off the phone, you are probably wondering how you analyze the files as the log files are in a weird format. In doing so, I tried to pull the log files off the device, but as you have probably found, there is no web management gui for the phones at all. We have a boatload of Polycom CX600 phones for our Lync deployment and recently came across one device that would not connect up to the network.

Polycom configuration file generator tool